NetSuite Status Verification
If you use NetSuite and nothing prints, it could be a problem with NetSuite. You can verify the NetSuite operational status at https://status.netsuite.com/. A NetSuite outage in eFORMz logs ...
17
February, 2022
26
July, 2021
Printing PDF Files
These requirements came from a team who needed to pick up PDF files once a day and print them. The PDF files were created by another application. An eFORMz project is not required because nothing ...
14
July, 2021
Troubleshooting: Windows Error 1068
Problem: You tried starting or restarting the eFORMz service, and received the following message: “Error 1068: The dependency service or group failed to start.” Solution: The eFORMz ...
16
June, 2021
Troubleshooting: Ship/FX Exception – Query was empty
Problem: Ship/FX returns the following exception:com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException Query was empty Solution: You must use eFORMz Version 11.03.13 or later, otherwise you ...
28
May, 2021
Debugging Email
You can get detailed email debugging data, including responses from the email server, by including the following string in your eFORMz startup parameters before Run.jar: -DDEBUG.SMTP=true The ...
17
February, 2021
Ship/FX Shipping Labels Not Printing or Printing Very Slowly
Ship/FX sends requests to your shippers for shipping labels. If a shipper’s server is slowed or down, you might experience an unusually long delay in receiving shipping labels, or you might ...
18
December, 2020
Database Best Practices: Efficient Database Queries in eFORMz
The following are some guidelines for configuring database connections in eFORMz: • Plan for switching between development and production. • Define databases using Databases.xml. Defning ...
04
December, 2020
Troubleshooting: No Items to Log
If you are expecting print or file output from eFORMz, but find none, the first step is usually to look at the log files. You might find messages that include the message No Items to log, like ...
27
November, 2020
Process Input Files Serially
The Director Toolkit’s Input Directory window includes a checkbox that is labeled Process input files serially. Requirement: The queue must process files that match the File Selection ...
27
November, 2020
Java Exception: Class UnsupportedClassVersionError
The Java exception Unsupported Class Version Error indicates that eFORMz does not support the version of Java on your system. The Java version for your version of eFORMz included in the eFORMz ...